Return and Refund Policy for buyers.

A Return and Refund policy usually consists of:

• Terms of return (30 days)
• State of return (return must be new and in working order non working we will not return broken or damaged items)
• Reason for return (damaged)
• Process for return (i.e. how to initiate a return, contact customer service through the website chat window)
• Process of refund (we cant process a refund if an item was already shipped. item must be shipped back to us in good working order if damaged in the mail you should try and make a claim through the post office first then get with us we will work with you as best as we can)
• Contact us through the website chat. 
• we will not accept any returns after 30 days. we will NOT return a payment until we have the item in hand buyer is responsible for shipping items back to us. items returned are subject to a restocking fee of 20%.
• We are Not responsible for lost, stolen, or damaged items by currier , USPS,UPS,FedEx, etc.
• we will not refund shipping costs.
• we do not accept returns on electrical items for any reason unless authorized by management.
• all items are inspected and shipped under video surveillance to help reduce scams, fraud claims.

When will my order ship?

Most orders are packaged and are ready to ship within 1-2 business days of your order. 

During our busy season orders may take a little longer.

Do you ship to Canada?

Yes most things we do . You are responsible for any tariffs, import fees, taxes, or other charges that may be imposed by the local government or importer. The shipping charge only covers shipping and does not cover any taxes, tariffs, import fees, etc. At the time of shipping if the actual shipping cost is higher than our estimated charge we will contact you to pay the difference. 

Do you ship Internationally?

Yes, 

Shipping outside the US you can be sure to say ALL WARRANTIES ARE VOID.

What is your return policy?

We accept returns or exchanges within 30 days of shipment A minimum 20% restocking fee will apply. Please email, chat, or call us with your order number, part number(s) to return, and reason for return. You are responsible for return shipping costs  we can only process return refunds to orginal card used on file. WE DO NOT RETURN ANY SHIPPING COSTS.

Clearance items, discontinued items, and special orders are not returnable.

Can I change or cancel my order?

Once we start your order process returns cannot be made if at all possible your order is subject to 20% FEE 

Are these genuine CF Moto parts?

Yes, any parts that say OEM are genuine some may be aftermarket however they will be labled aftermarket.

What is the warranty?

Aftermarket items vary by manufacturer, please contact us to check warranty on a specific item. CFMoto OEM parts are warranted against manufacture defects only for a period of 30 days from the date of shipment. by our sole descression will we RETURN,REPLACE or REFUND you for your item. 

SHIPPING ISSUES 

You must notify us with in 24Hrs of receving your package... Please take photos of any damaged packing. 

Scratches,dings,dents, etc happen during shipping and dont warrant a REFUND,REPLACEMENT if any kind.