RNG Performance

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Return and Refund Policy

Return and Refund Policy for buyers.


A Return and Refund policy usually consists of:

  • Terms of return (30 days)
  • State of return (return must be new and in working order non working we will not return broken or damaged items)
  • Reason for return (damaged)
  • Process for return (i.e. how to initiate a return, contact customer service through the website chat window)
  • Process of refund (we cant process a refund if an item was already shipped. item must be shipped back to us in good working order if damaged in the mail you should try and make a claim through the post office first then get with us we will work with you as best as we can)
  • Contact us through the website chat. 
  • we will not accept any returns after 30 days. we will NOT return a payment until we have the item in hand buyer is responsible for shipping items back to us. items returned are subject to a restocking fee no more than $25.00
  • We are Not responsible for lost, stolen, or damaged items by currier , USPS,UPS,FedEx, etc.
  • we will not refund shipping costs.
  • we do not accept returns on electrical items for any reason unless authorized by management.
  • all items are inspected and shipped under video surveillance to help reduce scams, fraud claims.

 

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Stock

if we are out of stock on a clutch kit it usually takes a week or so to get them back in. feel free to place an order anyway we will ship your order as soon as we have stock back in. Thank you!

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